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Less totes per order

Posted Thursday, 3 September 2009 @ 5:34pm by Arti

Tags: service 

Comments (3)

When we introduced the light bagging option, customers had the option to receive fewer paper bags. At that time, only pantry items were included. But now we are extending the "light" option to include chilled items, which will mean fewer plastic bags as well. To prevent cross-contamination, we will still pack all frozen items, meat, produce, cleaning products, and health and beauty items in thin plastic bags.

An added benefit of light bagging is that we are generally able to put more products in each tote, which means fewer totes per order. Yes, less totes to store!

You can choose light bagging option when you check out an order with Pre-Dawn Delivery or Doorstep Delivery (where you don't have to be home). You can choose to either have "light" or "standard" bagging for your pantry and chilled items. On the order preview page, the option is right below Delivery Instructions and it looks like this:



We continue to look at ways to reduce packaging. Thank you for all your feedback.


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Comments (report offensive comment)

Posted Wednesday, 9 September 2009 @ 5:16pm by Mauny Kaseburg
GREAT idea...light bagging...it's so easy to end up disposing of plastic bags the minute food goes into the refrigerator or pantry...at least this gives consumers the option!

Posted Sunday, 20 September 2009 @ 7:04pm by Kris
Light bagging does not mean less totes. When I complained in previous post about the number of totes, I was a "light bagging" customer. If you're reducing totes that's great, but call it what it is.

Posted Tuesday, 22 September 2009 @ 10:42pm by Arti Kulkarni
Light bagging actually does allow us to increase the number of items per tote (vs. bagged orders). We’ve measured and verified that this is true. Extending light bagging to chilled items allows us to combine chilled and pantry items into a single tote, which was not the case earlier. This has given us the densest totes yet. But we’re not done, we’re still looking at ways to send out fewer totes.

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